Expertise
Client Success
Background
Operations and Team Management
Focus
Client Retention and Growth
“Relationship builder who turns service delivery into lasting client confidence.”
Tedi Zambaku leads client success engagements at Roborax, ensuring clients experience consistent value from first interaction through to mature program delivery. Tedi is known for building strong, trust-based relationships and working across functions to keep delivery aligned with client expectations.
Tedi career at Fusion CX spanned multiple progressive roles, from Team Manager and Senior Team Manager through to Manager Operations and Manager Client Success. Across those positions, Tedi developed a holistic view of how operations, commercial performance, and client satisfaction intersect.